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Engagement Manager

Cybertech Systems Inc Feasterville-Trevose Full-Time
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·       

 Engagement Manager for GIS clients

 Sales Support for GIS 

  Primary Responsibilities include,

·       Manage existing accounts

o   Maintain current revenue

o   Revenue growth

o   Manage and renew contracts in timely manner

o   Help achieve high customer satisfaction

·       Lead project team in supporting solutions according to project charter or contract for GIS engagements in consulting

·       Take overall responsibility for managing scope, cost, schedule, SLAs and contractual deliverables

·       Ensure high quality service delivery

·       Lead client relationships and ensure regular client communication through

o   Regular client visits

o   Periodic reviews

o   Quarterly Business Reviews

o   Participation in strategy and roadmap sessions

·       Manage overall client engagements from legal, contractual and business perspective

·       Escalate issues in a timely manner


·       Support management of project plan, budget, structure, and schedule requirements

·       Apply knowledge of technologies, applications, methodologies, processes and tools to support a client /project

·       Provide technical as well as business leadership to the GIS team

 


·  

Mi Minimum experience of 8 years with at least 5 years of software project management and client management experience

·       Strong knowledge of GIS and Esri ArcGIS product suite and solutions

·       Good verbal and written communication

·       Bachelor of Computer Science or GIS or equivalent

Recommended skills

Esri Gis (Software)
Customer Satisfaction
Management
Geographic Information Systems
Arc Gis (Gis Software)
Project Charter
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CyberTech is a next-generation spatial & location analytics company. It globally offers services and solutions, enabling its customers to implement cutting-edge technologies to become more competitive and efficient.

CyberTech is a trusted advisor for several global enterprises, helping them geo-enable and digitalize mission-critical SAP business processes for users on and off the field. CyberServe Spatial Analytics enables real-time location analytics for SAP business systems. As an extension to SAP Geographical Enablement Framework® or as a stand-alone solution for SAP HANA®, CyberServe drives location and spatial intelligence for utilities, logistics, manufacturing, healthcare, and other industries. CyberTech is an SAP® PartnerEdge® Build Partner driving co-innovation with SAP and enables customers to embrace next-generation digital strategies leveraging SAP S/4HANA®, SAP® Cloud Platform, the SAP® Analytics Cloud solution, and SAP® Mobile Platform.

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