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Company Contact Info

  • 4414 Dallas Fort Worth Turnpike
    Dallas, TX 75211

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Now Hiring Retail Department Supervisor

Party City Corporation • Dallas, TX

Posted 2 months ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 to 5 years
Degree - High School
Competitive pay, great retail hours, and employee discount
Retail
Retail, Sales, Customer Service

Job Description


Job Summary: The Merchandise Manager/Specialist plays the critical role of ensuring that the store’s merchandise presentation and inventory management achieve company standards.  This role serves as a member of the store’s leadership team and is responsible for the store’s overall operation.  The Merchandise Manager/Specialist will be involved in delivering company standards related to product presentation and customer service expectations.  As a leader and coach, this role will direct and motivate the store’s team members to deliver top results. 

The Manager/Specialist designation is determined by the complexity of the individual store. 


Primary Job Responsibilities

  • Responsible for the coordination and execution of store merchandise and presentation standards, including;
    • Merchandise store to company Plan-O-Gram direction
    • Coordinate store signage and pricing (labels)
    • Direct store freight flow and receiving processes/procedures
    • Coordinate stockroom organization, including EOS packaway
    • Performa top stock management for inventory replenishment
    • Address sales floor inventory levels through cycle counts
    • Coordinate merchandise transfers, damages/RTVs/Recalls
    • Merchandise instore merchandising to address NOP and maximize presentation
  • Serve as a member of the store’s leadership team and perform general operations responsibilities, including;
    • Store opening and closing procedures; performs director on duty (DOD) responsibilities as required
    • Scheduling of store staff to maximize productivity
    • Ensure accuracy of Associate time records
    • Recruiting and interviewing perspective store Associates
    • Lead new hire onboarding and ongoing associate training and development activities
    • Guide Associate performance including performance feedback, coaching and appraisals
    • Support the operation of the store’s front end including authorizes register functions (post voids, returns and associate discounts POS overrides/returns,) queue management and balloon execution
    • Coordinate completion of company directed operations tasks (app task sign off)
    • General supervisory and administrative duties
    • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
    • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room etc.
  • Role models customer service expectations through personal contact with customers
  • Reviews and understands financial data to support driving profitable sales and decision making
  • Adheres to all standard operating procedures, policies and Best Methods and ensures store compliance to audit/safety standards


This job description is not all-inclusive.   Additional responsibilities will be determined by the General Manager, based on store needs.


Job Requirements


Reporting Relationship: The Merchandise Manager/Specialist reports to the store’s General Manager.


Physical Requirements

  • Lift, push, and pull 25 lbs.
  • Frequent kneeling, bending and stooping
  • Climb ladders
  • Standing for long periods throughout schedule day

Minimum qualifications:

  • High School Graduate or equivalent
  • 1 – 3 years of prior supervisory experience in retail preferred
  • For Specialist, 1 – 3 years of prior supervisory experience in retail preferred
  • For Manager, Minimum 3-5 years of management experience in retail preferred
  • Previous experience with merchandising or inventory management preferred 
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