We are market leaders within our field are seeking a number of Customer Service Assistants to join our team. You will be responding to customers' needs, acquiring new customers, processing their orders, and assisting with customer inquiries.
This is a fantastic opportunity to join a forward-thinking company, who excels at customer service and really does put their customers first.
Promote our clients brand through face to face sales and customer service strategies and provide information on:
product prices and lead times
Develop and maintain good working relationships with specific key customers.
Working closely with the external sales force covering a specific area and customer base including information gathering.
Manage customers service support through the sales process
Update and manage CRM details as required
Person Profile / Key Skills:
Excellent verbal communication, numeric and literacy skills
Organizational and workload planning ability
Ability to learn and use detailed product knowledge
Ability to adapt to and use various internal processes
To be able to work as part of a team.
Must be reliable, tolerant, and be able to work under pressure. The ability to be professional at all times and represent the company in a professional manner
High attention to detail
Comfortable in visiting customers /site locations where relevant
Ability to identify and interpret customers' needs
Can demonstrate delivery of first-class customer service
Working With Us
Why do clients choose us? Because we constantly look forward. We are always looking for more ways to generate new customers, new ways to improve our sales techniques, new ways to improve the live marketing industry as a whole and stay at the forefront of innovation in our industry.
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