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Customer Service Representative at Nova Interactions

Customer Service Representative

Nova Interactions New Haven, CT Full-Time/Part-Time
$33,000.00 - $35,000.00 / year
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Customer Service Representative Job Purpose: Attract and Serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved with our management training!

Customer Service Representative Job Duties:


  • Attract potential customers by answering product and service questions. Suggest information about products and services.

  • Open customer accounts by recording account information.

  • Resolve product or service problems by clarifying the customer's complaint.

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Contribute to team effort by accomplishing related results as needed

#COVID-19

Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Some Reasons Why We're Excited!

  • Meet great people and Network

  • Comprehensive job training

  • Be a part of a team

  • Opportunities for Progression

  • Stimulating Environment

  • Opportunity to Travel

  • We provide excellent customer service


Send in your resumé if you're a team player with a positive attitude looking to start a full time position!

Recommended skills

Advertising
Customer Service
Management
Marketing
Public Speaking
Troubleshooting (Problem Solving)
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