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Customer Service Representative

American Cybersystems, Inc. (ACS Group) Dublin Full-Time
$15.00/ hour
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We are actively seeking a Customer Service Representative with one of our Fortune 500 Client in Dublin, OH – 46017.

 

Interviews will be ASAP !

 

JOB DETAILS:

Job Title: Customer Service Representative

Location: Dublin, OH – 46017

Client: Fortune 500 Company

URL blocked - click to applyShift: 8:00AM – 5:00PM

Pay Rate: $15/hr

Job Description:

URL blocked - click to applyResponsibilities:

·         Answers 40-60 inbound calls per day

·         Customer facing experience

·         Ability to multi-task across multiple applications and caller requests

·         Data Entry skills

·         Adheres to a structured quality call flow

·         Work in a structured environment and are required to follow a daily schedule

·         Excellent communication skills

·         Attention to detail

·         Problem solving skills

JOB DETAILS:

Job Title: Customer Service Representative

Location: Dublin, OH – 46017

Client: Fortune 500 Company

Shift: 8:00AM – 5:00PM

Pay Rate: $15/hr

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. ACS Group conducts business through five operating brands – AIC, Analysts, ComforceHealth, MassGenics, and HireGenics – each with a specialized business focus. Our operating brands have provided targeted services and solutions for more than 50 years. ACS Group has grown to over $700 million in revenue with more than 12,000 employees and consultants worldwide. Recognitions include: #1 Largest Minority-Owned IT Consulting Company in the U.S. (2016 SIA); Inavero’s Best of Staffing® Client Diamond Award (2017). ACS Group is a certified MBE organization, and operating brand, HireGenics, is an NMSDC Corporate Plus® member. Headquartered in Atlanta, Georgia, ACS Group has offices across the U.S., in India, and an international presence in Canada and Latin America.

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