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Bilingual Customer Service Representative job in Irving at PrideStaff

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Bilingual Customer Service Representative at PrideStaff

Bilingual Customer Service Representative

PrideStaff Irving, TX Full Time
$17.50 - $19.00/Hour
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We are looking for customer service ROCKSTARS to join our amazing North Dallas client's growing team! There is tons of room for growth! This company is an industry leader in the automotive industry. They have received J.D. Power Dealer of Excellence awards with the highest reputation score in auto retail. This is an amazing opportunity! Don't miss out! Apply NOW!


Pay: $17/ hr.


Responsibilities:

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

  • Requirements:

    • High school diploma/GED required (Associate degree in a business related field preferred)
    • Ability to remain professional and courteous with customers at all times
    • Must be available to work occasional nights, holidays and weekends
    • Excellent verbal and written communication skills


PrideStaff  (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

  • A professional, supportive team environment

  • Representation to North Dallas’ top employers

  • Full medical benefits package

  • Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work! 



Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney

Recommended Skills

  • Professional Attitude
  • Databases
  • Management
  • Written Communication
  • Verbal Communication
  • Customer Service
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