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Customer Service + Inside Sales job in Towson at Deca Capital

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Customer Service + Inside Sales at Deca Capital

Customer Service + Inside Sales

Deca Capital Towson, MD Full-Time
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Deca Capital is a leading consulting firm, contracted by large well know clients to represent their brand and develop their product/services footprint in the local area. We innovate and execute marketing campaigns with our team of professionals and we’re looking to expand! We’re currently hiring a new Product Specialist in our Sales Department. 

Job description:

In this position, your primary responsibility will be to meet directly with customers to educate them on our client’s products and services. We partner with various retailers, and also attend tradeshows, fun local events, even movie premiers. The position is face paced, fun, and interactive. We’re looking for someone who is outgoing, professional, and looking to develop a career, not just a job. This person will be involved in all phases of the sales and support process, from application through after the sales service. The position can evolve into assistant management, management roles, as well as support roles, depending on interests.

Your Qualifications:

  • Two years of relevant experience preferred
  • Strong communication skills, both written and verbal
  • Ability to multi-task, prioritize, and meet timelines on deliverables
  • Familiar with Salesforce and tablet work
  • Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
  • Sense of professionalism and ability to develop relationships
  • Strong attention to detail
  • Ability to handle and maintain confidential information

We Provide:

  • Initial intensive product training program (depending on experience) at our corporate headquarters near Maryland. Additional continued training and education as needed.
  • A sales tablet equipped with internal company programs to ensure you are always connected.
  • Dedicated sales management support for assistance when needed.
  • Competitive salary with performance bonuses, plus uncapped commission based on sales growth.
  • National and international travel for networking events, seminars, and other meetings.


  • Initiate quick relationships with prospective customers
  • Establish rapport with members of the local market
  • Present promotional packages with professionalism and high energy
  • Absorb daily training sessions regarding strategies and product knowledge
  • Assist with development and implementation of marketing materials
  • Make connections with members of internal departments
  • Participate in team building activities to enhance working relationships
  • Manage sales numbers; Salesforce training is provided

Recommended skills

Customer Service
Customer Support
Inside Sales
Sales Process
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