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Patient Access Coordinator II

Job Impulse • Huntsville, AL

Posted 1 month ago

Job Snapshot

Contract to Hire
Travel - None
Experience - 1 years
Degree - High School
Healthcare - Health Services
Health Care
Relocation - No

Job Description


Job Impulse, Inc. is an international recruitment company that focuses on upgrading the career opportunities of our candidates.  We strive to create a professional partnership between our clients and contractors looking for their next career move. Across all divisions we have over 9,000 employees working in locations across thirteen different countries in fields ranging from industrial to office, marketing to human resources, engineering to technology, aerospace, healthcare and more.

Patient Access Coordinator II

Job Impulse, Inc. has an immediate opening for two (2) full time Patient Access Coordinator II in Huntsville, Alabama. This is a temporary to direct hire position and again this is for an immediate start. This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. A competitive salary and full benefits package are offered.

Responsibilities of the Patient Access Coordinator II includes:

Conduct insurance eligibility and intake process to include financial assistance interviews.

Explain insurance benefits, copay obligations, service fee requirements

Collect copays/fees post to patient EMR account.

Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling

Input patient demographic information is entered/updated in both EMR and CAREWare.

Enter all medical encounters into CAREWare.

Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.

Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained

Scan all medical records and lab documents into EMR for clinic.

Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication

Assign telephone encounters from answering service messages from the day prior.

Ensure services provided are in accordance with HRSA designation standards.

Assist in collecting structured data for UDS reporting

Arrange for special patient needs prior to the appointment: interpreter, wheelchairs, etc.  

Ensure patients are greeted in a professional manner.

Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.

Ensure patient has received all services scheduled for before checking out.

Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.

Review patient appointments for following clinic day, make reminder calls.

Respond to questions/issues related to patient insurance and bills.

Obtain patient satisfaction survey on all patients

Explain patient policy and procedures to patient for no shows, payment plans, etc.

Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.

Travel is required to attend meetings, seminars and to cover satellite clinics as needed.

Fax all medical records requests and follow-up to ensure receipt of requested records.

Participate in quality improvement projects as directed by manager.

Attend team meetings.

Job Requirements

Preferred skills, knowledge and abilities:

Knowledge of HIPAA laws.

Knowledge of Ryan White or other grant requirements.

Knowledge of basic bookkeeping

Knowledge of the procedures and practices for receiving, disbursing and depositing cash.

Ability to deal with the public in a tactful and courteous manner.

Knowledge of the basics of HIV transmission, disease process and prevention.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Proficient in: Microsoft Office, eClincal Works, CAREWare, Healow Agent, and Adobe Reader


REQUIRED Experience and Education:

High School Diploma (A GED may be substituted for required high school diploma).

Minimum of one (1) year of clerical experience in a medical environment.

Conducting (drug screening and background check) report inquiries will be necessary for employment purposes.

Job Impulse, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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