Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mg00mp6f63mlpmqmc64

Business Office Manager

SORA LABORATORIES, LLC. Forsyth Full-Time
Apply Now

Provide management of office staff and oversee all aspects of customer activities.  Work on continual improvement of business efficiencies and streamline software and data entry.  Act as a liaison between the customer and lab staff.  Ensure accurate sample entry, on-time-delivery, KPI statistical reporting, and monitoring of financial goals. Perform duties of customer service/inside sales, tracking daily income targets and performing on-going and month-end billing activities. Perform other duties include invoicing, receiving customer payments, maintaining marketing database and internal communications with other departments.


1. Oversee office staff and ensure accurate sample entry and invoicing


2. Meet with IT and management to execute a plan to streamline data entry, reporting, sample handling and other business tasks to get the most out of software and increase efficiencies for continual improvement


3. Customer liaison and focus on on-time delivery while reporting all information customers requested and maintain customer files


4. Statistical reporting of KPI, customer satisfaction surveys, and on-going income/expense reporting


5. Data entry, including invoicing, customer set-up, and maintaining marketing database


6. Daily receiving credit card payments and A/R activities to ensure good cash flow and knowledge of customer A/R balances


7. Billing activities related to internal customer and month-end requirements


8. Edit presentations and help with planning to assist with tradeshow, customer and executive meetings


9.Adhere to document control procedures with understanding of Good Laboratory Practices (GLP) and ISO requirements


Management retains the right to add to or change the duties of the position at anytime.  The functions are to be performed in accordance with all applicable FDA, OSHA, EPA, and ISO standards and regulations.

QUALIFICATION REQUIREMENTS: 


Science background a plus

Excel, Word, PowerPoint experience with excellent verbal and written communication, grammar, and mathematical abilities

Ability and desire to learn new software as well as SORA laboratory capabilities

Ability to work independently in an organized manner while training/overseeing other staff

Experience with sales, office management and business building are recommended

Must be flexible and able to handle multiple projects, and priorities.

Must be able to maintain confidentiality of company meetings and correspondence.


EDUCATION and/or EXPERIENCE:  College Degree with experience is preferred.  High School Diploma with related work experience will be considered. 

Skills required

Time Management
Administration
Use Telephone
Provide Logistical Support
Problem Solving
Provide Service

Location

Salary Estimator

Based on Job Title, Location and Skills
$49K
Below Avg. Average Above Avg.
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: TN-JCH3CC68HFN95GGSPQ1

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.