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  • Charlotte, NC 28277

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Customer Service Representative

Pionear Recruiting • Charlotte, NC

Posted 6 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
$40,000 - $45,000/Year
Other Great Industries
Banking, Finance, Admin - Clerical

Job Competition

75+

Applicants

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Job Description

Customer Service Representative

Job Description:

We are seeking a Customer Service Representative to work for a major financial institution. We are looking for a professional candidate with superior phone and communication skills. The ideal candidate will be pleasant, upbeat, and service oriented. We are looking for a reliable candidate with a strong work ethic who is eager to advance his/her career. This is a fast-paced work environment that provides an excellent opportunity to build a strong foundation for a career in the financial services industry. 

The Customer Service Representative is required to provide complete and accurate information regarding mortgage financial products and services including but limited to: 

  • Account balances, holding and activity
  • Payoff on loans
  • Requests for copies of statements and statement reconciliation
  • Web bill payment
  • Fund transfers
  • Online log-on, passwords reset, navigation and other functionality or trouble shooting

Job Requirements

Job Requirements:

  • 1+ year working in a call center or 2+ years of customer service experience
  • 4 year degree is a requirement
  • Proficiency in Microsoft Word, Excel and Outlook
  • Bilingual skills in Spanish are a plus
  • Professional demeanor: demonstrating patience, composure, and client service attitude
  • Hours: 8 hour shift between the hours of 7am - 7pm (40 hours a week)

Pionear Is An Equal Opportunity Employer

Job ID: CLT: CSR
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