We are looking for an IT SERVICE MANAGER to make sure the IT services within the scope of the Unique and custom build team in US are provided at the agreed quality and include continual improvement. The scope includes e.g. Network and non-standard workstations used in production, and acting as local contact for the standardized capacity services while supporting the delivery of global services.
Main responsibilities (Individual accuntabilities):
•Operational Service Management
•Ensuring Service delivery
•Continual improvement of services for efficiency, security and for end user experience
•End user satisfaction
•Coordination of development activities
We offer you an international environment and the support of a motivated team.
You will be located in Calvert, AL and report to IT Lead Americas, dotted line reporting to Capacity Service Area Manager.