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Quality Manager

Johnson Service Group Jefferson City Full-Time
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Johnson Service Group is seeking a Quality Manager in the Jefferson City, MO for one of our key clients. This is a direct hire opportunity!

The ideal candidate will have previous leadership experience with the management of subordinates, especially with cross-functional teams.


  • Achieve QA operational objectives: contributing information & analysis to strategic plans / reviews; preparing & completing action plans; implementing production, productivity, quality, and customer-service standards; identifying & resolving problems; completing audits; determining system improvements; implementing change; etc.
  • Meet QA financial objectives: estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; etc.
  • Develops QA plans: conducting analyses; identifying critical control points & preventive measures; establishing critical limits; monitoring procedures, corrective actions, and verification procedures; etc.
  • Validate quality processes: establishing product specifications & quality attributes; measuring production; documenting evidence; determining operational & performance qualification(s); writing & updating QA procedures; etc.
  • Maintain and improve product quality: completing product, company, system, compliance, & surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product / engineering designs as well as manufacturing & training methods; etc.
  • Develop and improve the production standards to drive standardization and spread best practices.
  • Drive process standardization in manufacturing and follow changes in the product technology & design.
  • Operations improvement develops & executes plans to reduce non-value added costs, increase revenues, and meet customer specifications while delivering products on time.
  • Health, Safety, and Environmental (HSE): ensures compliance with corporate HSE directives while ensuring that regulatory standards are implemented (while monitoring and reporting progress & results); assesses risks & safety hazards, and implements plans to ensure the safety of our people and equipment; etc.
  • People Leadership and Development ensures that the area of responsibility is properly organized, staffed, skilled, and directed; this person will also guide, motivate, & develop both direct and indirect subordinates. 


  • Bachelor’s degree and 12+ years of professional experience in Quality, Engineering, Operation Excellence, Process Improvement, and/or Manufacturing
  • 2 years of professional experience in a Quality Leadership role managing Quality Professionals.
  • Proven expertise with Total Quality Management (TQM).
  • Broad experience working with Quality Engineering functions; extensive experience overseeing Quality Assurance and/or Quality Control operations in a manufacturing environment is a plus
  • Proven expertise with ISO-9001 certification; expertise with QS-9000 standards will also be considered.
  • Experience auditing under industrial regulations (e.g. ISO, UL, ASQ, RABQSA, ANSI, ASME, etc.).
  • Strong analytical skills, especially with data analysis, is heavily preferred – proven experience working with failure analysis, FMEA (Failure Modes & Effects Analysis), FMECA (Failure Modes, Effects, & Criticality Analysis), test engineering, and/or product reliability is a plus.
  • Recent experience working with data-driven analytical methodologies for industrial quality applications – especially Statistical Process Control [SPC], Process Capability (Cp, CpK), and/or Process Performance (Pp, PpK) Analysis.
  • Recent experience working with Lean Manufacturing and/or Six Sigma methodologies (e.g. Kaizen, 4Q, Process Improvement, Continuous Improvement, DMAIC, Gemba/Genba, Root Cause Analysis [RCA], etc.). Six Sigma Green Belt or Black Belt [SSGB or SSBB] certification is a plus.
  • Experience working with transformer systems and/or related technologies (e.g. electromagnetics / magnetics, induction systems, power electronics, power products, inverters, etc.). 

Please send qualified resumes to Direct Hire Recruiter Liana Presti at lpresti@jsginc.com


Skills required

Sample Procedure
Quality Assurance
Performance Testing
Perform Inspection
Total Quality Management
Provide Technical Guidance
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People. Reach. Hire. SM

At JSG, we understand people and it’s our mission to help our clients reach their goals by being able to hire talented people.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing solution available.

JSG’s growth now extends to offices throughout the nation. We serve both busy recruiters and qualified candidates within multiple industries from our major offices headquartered in Chicago and Atlanta with local offices throughout the United States and Canada.

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