This role would require you to perform a variety of clerical office duties and general administration, plus maintain an efficient, organized and professional office while assisting your team.
Essential Job Functions:
Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location.
Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail.
Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other Unit Secretary.
Maintains a Master Tracking Chart system for progress updates, and develops and maintains various forms, case files and reports. Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and/or makes referrals to other community resources.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Knowledge Skills Abilities:
Knowledge of office practices and administrative procedures.
Skill in using Microsoft Works or Windows environment.
Skill in establishing and maintaining effective working relationships.
Skill in effective verbal and written communication.
- Data Entry
- Microsoft Windows
- Microsoft Works