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Company Contact Info

  • 223 Middleton Run Road
    Elkhart, IN 46516

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Customer Service Representative

EFP • Elkhart, IN

Posted 20 days ago

Job Snapshot

Full-Time
Experience - At least 1 year(s)
Manufacturing
Customer Service

Job Competition

39

Applicants

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Job Description

   

Customer Service Representative/Product Specialist  

JOB SUMMARY

The Customer Service Representative/Product Specialist acts as a liaison between manufacturing activities and the customer. This position reports to the CSR Manager.

 

DUTIES & ESSENTIAL JOB FUNCTIONS

 Receives and processes orders

 Maintain computer and manual records

 Coordinate Shipments

 Compile and distribute reports

 Filing

 Send and receive EDI (Backup Manager).

 Set up new customers and items (Backup Manager).

 Billing of Packing Slips

 Other related duties as assigned.

 Labels Product

 Loads trucks & ensures product is shipped

PER-0153 Rev. 2 12/21/2018

Job Requirements

REQUIRED QUALIFICATIONS

40 Hours+ weekly

Communication (Verbal & Email)

Reading

Writing

Mathematics (basic)

Typing

Computer skills

Standing

Walking

Sitting

Lifting (30 lb. max)

Carrying (30 lb. max)

Pushing (30 lb. max)

Pulling (30 lb. max)

Stooping

Bending

Reaching

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  Requires the ability to lift 10 pounds regularly with occasional lifting to upwards of 30 pound

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