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Job Requirements

Additional Skills & Qualifications

  • Responsible to manage department success related to several key revenue cycle performance indicators & other related balanced scorecard results for company and/or company’s Medical Practice Foundation.
  • Makes decisions & recommendations which reflect appropriate level of analysis & evaluation of options. Considers organization's values, priorities & related regulatory & legal requirements. Exercises manager-level judgment & assumes responsibility for decisions & results, as appropriate.
  • Manages supervisory, professional & support staff to achieve goals & responsibilities, ensuring competency. Provides atmosphere for innovation & employee empowerment; monitors & develops staff; coordinates orientation & training. Conducts timely performances reviews, sets objective performance standards, provides ongoing feedback; takes appropriate corrective/disciplinary action when necessary.
  • Works collaboratively with a variety of internal & external customers. Initiates, cultivates, & maintains friction-free relationships with internal & external customers such as physicians, patients, families, peers, visitors, hospital staff, vendors, & the community. Monitors customer service & responds timely & appropriately.
  • Effectively uses techniques & resources to lead change processes supporting proactive adaptation to environmental trends & organizational changes. Advises management of trends, suggests & implements action plans to manage change.
  • Thinks strategically & creatively in applying technology to improve processes; advises & recommends improvement opportunities to enhance workflow operations, as appropriate.
  • Provides tools, resources & appropriate management & supervision so as to ensure that subordinates & team members are consistently providing an exceptional experience for patients & families. (AIDET)

Basic Qualifications:

  • Bachelor's Degree
  • 2 years of healthcare supervisory experience
  • 2 years’ experience in a healthcare setting.
  • Appropriate work experience may be substituted for the Bachelor's degree requirement.

Preferred Qualifications:

  • 3 years of healthcare supervisory experience
  • Knowledge of state and federal government funding programs.
  • Expertise in Medi-Cal, CCS, and Commercial HMO reimbursement protocols.

 

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Patient Access Manager

On Call Staffing Solutions, Inc. Clairemont Mesa Contractor
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A large healthcare organization in San Diego seeks a Patient Access Manager. 


The Patient Access Manager is responsible for facilitating effective & efficient workflow operations within their respective department/clinic team.Responsibilities include the management of various front end Revenue Cycle functions within their respective company’s (hospital & medical practice foundation) department or clinic.These responsibilities may include: appointment scheduling, registration data collection & accuracy (including correct insurance selection, verification of eligibility & benefits, & prior authorization for visits), & front-end cash collection efforts.The Patient Access Manager is also responsible for resolving administrative & operational issues within the designated scope of their department or clinic's team effort.


Additional Skills & Qualifications

  • Responsible to manage department success related to several key revenue cycle performance indicators & other related balanced scorecard results for company and/or company’s Medical Practice Foundation.
  • Makes decisions & recommendations which reflect appropriate level of analysis & evaluation of options. Considers organization's values, priorities & related regulatory & legal requirements. Exercises manager-level judgment & assumes responsibility for decisions & results, as appropriate.
  • Manages supervisory, professional & support staff to achieve goals & responsibilities, ensuring competency. Provides atmosphere for innovation & employee empowerment; monitors & develops staff; coordinates orientation & training. Conducts timely performances reviews, sets objective performance standards, provides ongoing feedback; takes appropriate corrective/disciplinary action when necessary.
  • Works collaboratively with a variety of internal & external customers. Initiates, cultivates, & maintains friction-free relationships with internal & external customers such as physicians, patients, families, peers, visitors, hospital staff, vendors, & the community. Monitors customer service & responds timely & appropriately.
  • Effectively uses techniques & resources to lead change processes supporting proactive adaptation to environmental trends & organizational changes. Advises management of trends, suggests & implements action plans to manage change.
  • Thinks strategically & creatively in applying technology to improve processes; advises & recommends improvement opportunities to enhance workflow operations, as appropriate.
  • Provides tools, resources & appropriate management & supervision so as to ensure that subordinates & team members are consistently providing an exceptional experience for patients & families. (AIDET)

Basic Qualifications:

  • Bachelor's Degree
  • 2 years of healthcare supervisory experience
  • 2 years’ experience in a healthcare setting.
  • Appropriate work experience may be substituted for the Bachelor's degree requirement.

Preferred Qualifications:

  • 3 years of healthcare supervisory experience
  • Knowledge of state and federal government funding programs.
  • Expertise in Medi-Cal, CCS, and Commercial HMO reimbursement protocols.

 

Skills required

Health Care
Coordinating
Operations Management
Product Quality Assurance
Government
Operations
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Job ID: 25652

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Established in 1994, On Call Staffing Solutions, Inc. is a privately held specialized staffing firm founded and operated by Kathy & Dirk Broekema. Areas serviced include Information Technology, Banking & Mortgage, Accounting & Finance and Administrative & Healthcare Administrative staffing.

Within the niches served by On Call, we represent entry-level to executive-level professionals offering a multitude of temporary, temporary-to-hire and direct hire job opportunities.

On Call's corporate headquarters are located in San Diego, CA and we support businesses throughout the State of California. We also support client demand in many major cities throughout the U.S. by employing strategically placed remote recruiters.

At On Call, our mission is simple…we present candidates with opportunities to match their experience, desired professional direction and salary expectations.

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