Customer Service / Receptionist / Administrative Assistant (for Photographer Studio)
CANDIDATES STRONGLY PREFERRED ( ARIZONA AREA)
Comfortable with computers, email, internet, etc
Should be able to type around 40 wpm
Professional phone demeanor
Effective written communication
Able to multitask / handle multiple job duties / prioritize & manage time
Attention to detail
Answering phones and giving basic information to customers
Responding to customer emails
Customer service, handling complaints
Becoming proficient with various software tasks
Other tasks as assigned
Heavy computer use, sedentary, mostly quiet work environment.
Experience in an office and/or working with the public is helpful but not necessary.
The most challenging aspect of this job is being able to learn many different things and remember all the details.
You will have supervision and guidance when you first start, but you must be able to learn to work independently.
This is a full time position, Monday through Friday. (Part Time is available)
Please submit resume with any limitations/conflicts, and include JOB TITLE in SUBJECT. PART TIME WORK AVAILABLE. If you don't hear back from us within a week, please double check that your resume was attached and your information is up to date. We apologize in advance...due to the high volume of resumes we are UNABLE to respond to everyone. Thank you for your understanding.
DOE + Benefits after probationary period of 60 days
Answering inbound calls from customers
Demonstrate excellent customer service skills
Retain current customer base by providing excellent customer service
Track all customer service requests and queries
Taking first call from customers
Answering customer queries and enquiries via telephone and email
Assisting with customer service issues
Helping customers and providing an excellent customer experience
Providing outstanding customer service at all times
Processing customer orders for all customer types
Delivering excellent levels of customer service
Share customer knowledge and solve customer enquiries
Taking customer orders & dealing with general customer queries
Handling both inbound & outbound calls and providing high quality customer service
Take ownership of solving customer issues through proactive customer service
Operating via telephone to contact customers
Deliver a high quality customer service to all customers and call handling standards
Answering technical queries via phone call and email from customers and all departments
Achieving sales and customer service related targets
Demonstrate an exceptional level of customer service
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