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Customer Service Assistant at Eureka Concepts

Customer Service Assistant

Eureka Concepts Charlotte, NC Full Time
$31,200 - $34,222/Year
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Main Duties of a Customer Service Assistant

  • Research potential business prospects

  • Generating leads to organize sales appointments

  • Generate new prospect lists

  • Learn more about the brand and products

  • Organize sales meetings at the customer’s place of business

  • Attend sales and marketing events

  • Up-selling products and services

You will also be required to attend in-house sales team meetings, prepare sales reports and take care of day-to-day admin as and when required.


Top Qualities of a Customer Service Assistant

  • You must be a team player

  • To be a successful sales consultant you need to have bags of confidence and an outgoing personality

  • Sunny disposition preferred

  • Excellent interpersonal skills

  • Are you a good listener? If so that’s perfect because you will find it a lot easier to meet client expectations

  • You must be highly motivated with a strong desire to succeed

Good communication skills are essential in this role and sales consultants must be able to talk to anyone in any sphere. You must also be capable of working without close supervision.


Previous Experience and Educational Requirements

Previous sales experience isn’t necessary because all training will be given to successful candidates, but if you have worked in sales before, this could be an advantage. Candidates should have a high school certificate as a minimum. A degree in a relevant subject area, i.e. business, marketing, psychology or similar is desirable.


We are a big player in the sales niche and we are keen to expand our market share. We need enthusiastic sales personnel to help our successful business reach even greater heights, so if you would like to join the team, hit “apply” and send us an up-to-date resume right now!

Recommended Skills

Customer Service
Explain Benefit
Help Customer
Identify Customer Need
Resolve Customer Issue
Retention Management
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