Customer Service Representative – Immediate Start

Be The Difference!

#clevercommunications #entrylevel #training #readytohire

Who are we?

Century is a unique, bright & vibrant Business Process Operation proactively partnering with our clients, who are some of the US’s leading telecommunications brands! We are passionate about the delivery of professional expert advice through the power of communication and continuously strive to stay one step ahead!

Central to our core values is the development of our team and as investors in people we encourage them to achieve their potential. As a company, our employees are important to us and with exciting growth plans for 2021 now is a fantastic opportunity to join us and excel your career!

Customer Service Representative - The Role:

This is an exciting opportunity to work in partnership with a leading telecommunications brand starting immediately.

As a Customer Service Representative, you will be a brand ambassador for our client, where you will provide an excellent customer experience using your customer service skills!

You will listen, advise, problem solve and showing empathy, whilst identifying areas where you can retain customers & secure new customers by promoting products and services.

Who we’re looking for:

If you are a warm, confident character who’s resilient, self-motivated and has a drive that never runs out of fuel, you could excel in this role. You will also need:

• First and foremost, you’ll need to be comfortable talking to people you’ve never met
• Full eligibility to work in the US (No Visa Sponsorship Offered)
• Local to Miami with the ability to commute to and from Brickell, Miami daily
• A willingness to work flexibly, outside usual office hours
• Sales experience would always help, but lots of our best people joined without any as comprehensive training is provided.

What you’ll get in return:

• Top notch sales training by the CEO and access to an international network of industry specialist advice
• Dedicated sales coach, ensuring you strive on a daily basis regardless of previous work experience
• Competitive uncapped pay available, paid on a weekly basis
• Local, National and International Travel Opportunities - Covid permitting
• Weekly company wide social events including meals, events, sports and much more
• Weekly cash bonuses for top performers as well as monthly and quarterly incentives & bonuses

The Sales and Marketing Assistants that strive and demonstrate they can reach targets on a consistent basis, will be given the opportunity to participate in additional training allowing them to move up to a more managerial role, overseeing a team, project and a market.