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Customer Service Representative

Complete Staffing Solutions, Inc Westborough Full-Time
$16.00 - $17.00 / hour
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Hours: Multiple shifts M-F

(8-5. 9-6, 10-7, 11-8)



  1. Answers phones (in-bound calls) to determine customer requirements and expectations in order to recommend specific products and solutions.
  2. Interfaces with customers to take sales orders and create additional selling opportunities on the company’s multiple product lines.  Answers customer questions about products and services and resolve questions and complaints. 
  3. Provides product pricing, information, process orders, and prepare tickets.
  4. Inputs data correctly for work orders (delivery, pick-up, others, etc.)
  5. Serves as liaison between the customer and various departments (Operations including drivers & dispatchers, Sales, etc.)
  6. Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.

Must pass a background check and a drug screening

looking for candidates that have retail experience or call center experience

Must type 40WPM

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$16.00 - $17.00 / hour
Estimated Salary: $64K
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Complete Staffing Solutions is a premier finance, accounting & administrative staffing firm that has been in business for over ten years. We have the resources, experience and expertise required to coordinate the ideal match between hiring organization and candidate. We have a dedicated permanent placement team that focuses on Finance & Accounting roles across a multitude of industries. Our temporary staffing consultants offer a wide array of industry knowledge that ranges from accounting/finance to administrative/clerical and beyond. Here at Complete Staffing, we are confident that our team of committed professionals will provide your company with top-tier talent and be a proven resource to contribute to the immediate and long-term success of your business.

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