ACS group has an immediate need for a Customer Service Representative.
This is a 12+ month contract opportunity with long-term potential and is located in Westborough Massachusetts
Please review the job description below:
Top Skills: Customer Service , Call Center Agent , Handling Calls
Role : Customer Service Representative
Location : Westborough Massachusetts 01581
Duration : 12 Months
Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Responds to customer inquiries
Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.
Thanks and regards,
A: 2400 Meadowbrook Parkway, Duluth, GA 30096
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ABOUT ACS GROUP. – ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies:
#No. 6 Largest IT staffing Firm in the U.S. (2019 SIA)
#Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA)
# No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA)
#Inavero’s Best of Staffing® Client Diamond Award (2018).
#National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC
#Inavero's Best of Staffing®Client Diamond Award Winner(2017)
Call Center Agent, Handling Inbound/Outbound Calls, Resolve Customer Queries
Transaction Processing (Computing)
Transaction Processing (Business)
Complex Problem Solving