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Employment Consultant

Best Buddies International Worcester Full-Time
$38,000.00/ year
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Job Title: Employment Consultant
Department: State Programs and Operations
Reports to: Supervisor, Deputy/Area/State Director

Position Overview: The Employment Consultant develops relationships with individuals with intellectual and developmental disabilities (IDD) and employers and works to create and ensure the long-term success of integrated employment arrangements. Employment opportunities are crafted with both the aspirations and support needs of the participants, and the needs of the employer to ensure mutual compatibility and sustainability. Employment Consultants must comply with all state and federal regulations regarding reporting, certification, and health and safety, and must maintain an active awareness of and willingness to advocate for the well being of all participants.


  • Develops relationships with parents, communities, schools, and other agencies to educate them about Best Buddies Jobs and identify potential participants.
  • Develops and maintains relationships with government agencies to obtain participant referrals.
  • Performs job development for unemployed participants, including initiating relationships with potential employers though cold calling and arranging meetings, following through on established leads and developing/managing existing relationships, and making presentations to pitch/sell the Best Buddies Jobs Program.
  • Assesses employers’ needs and works with them to create positions that are valuable to their enterprise and in alignment with participant’s goals and support needs.
  • Assumes full responsibility for a caseload of employed participants, including documenting all services and communications in participant case records.
  • Provides job coaching, including performing initial task analysis, training participants on-the-job, visiting participants' job sites regularly, and providing follow-along services to employed and stabilized individuals.
  • Stays in regular communication with employers/supervisors and advocates for participants' rights to equal treatment and pay from employers while also encouraging self-advocacy and maintaining positive employer-employee relations.
  • Provides participants with travel training and/or assistance with transportation services
    Makes sound decisions about participants' welfare on the job site, and follows all established health and safety guidelines to ensure the health and safety of all participants.
  • Maintains positive relationships with families, support coordinators, and referral sources.
  • Conducts Individual Written Program Plan (IWPP) with participants and monitors progress toward stated benchmarks.
  • Provides participants and their families assistance in dealing with social security issues, including explanation of work incentives such as Impairment Related Work Expense (I.R.W.E.) and Plan Achieve Self Support (P.A.S.S.).
  • Performs intakes for referred persons.
  • Attends training as needed to maintain required certifications per state regulating agency.

Marketing/Fund Development:

  • Working with supervisor(s) on fundraising events as directed.
  • Providing information regarding potential donors/supporters to supervisor(s) as appropriate.
  • Works with State Director and/or supervisor to increase awareness of Best Buddies through local marketing, public speaking and media initiatives.
  • Contributes content and images for updates to state website.
  • Engages program participants in Best Buddies Day/Month activities.


  • Completes required paperwork in a timely and organized manner, including but not limited to monthly folders, annual reviews, and all reports required by local funding agencies.
  • Completes required case file documentation, prepares and presents monthly folders, ensures that all information is accurate and up to date, and files all documents appropriately.
  • Collaborates with supervisor to ensure that all required billing is completed accurately and in a timely manner.
  • Maintains an organized filing system for all relevant paperwork, including intake forms, and uses database effectively and appropriately to manage contacts.

Possible Additional Qualifications (Position-Specific)

  • Sharing an office – work closely with peers
  • Travelling locally/regionally/nationally
  • Must drive many hours per week
  • Possible Additional Responsibilities (Position-Specific)
  • Recruiting community members to sit on committees
  • Acting as staff lead for a program or fundraising event
  • Managing a specific aspect of a local program or fundraising event or business
  • Assisting with Grant research and writing
  • Managing an intern
  • Planning, assisting, and/or implementing awareness campaign(s) for Best Buddies Day and Month  

Job Requirements: 

  • Four years’ experience or employment in job coaching, or counseling; or other related experience working with persons with disabilities OR A Bachelor’s Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics, from an accredited college or university and one year’s experience as described above.
  • Must be adaptable and able to quickly and effectively develop and balance multiple relationships, and get results from a variety of people.
  • Basic presentation and facilitation skills.
  • Basic project and time management skills.
  • Strong written communication and project/time management skills, including attention to detail.
  • Strong initiative, drive for results, and self-assessment skills.
  • Ability to work independently and as part of a team.
  • Basic understanding of social media and familiarity with Microsoft Office.
  • Must be comfortable engaging with people with IDD.
  • Must be engaging and comfortable meeting new people and addressing sensitive issues.
  • Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities.
  • Access to an automobile with applicable insurance.
  • Employment is contingent upon accreditation by governing state agency

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Job ID: EC - Worcester - Req 1887


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Best Buddies® is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment and leadership development for people with intellectual and developmental disabilities (IDD).

Founded in 1989 by Anthony K. Shriver, Best Buddies is a vibrant, international organization that has grown from one original chapter to almost 1,900 middle school, high school, and college chapters worldwide. Today, Best Buddies’ eight formal programs — Middle Schools, High Schools, Colleges, Citizens, e-Buddies® , Jobs, Ambassadors, and Promoters — engage participants in each of the 50 states and in over 50 countries, positively impacting the lives of nearly 1 million individuals with and without disabilities around the world. Best Buddies volunteers annually contribute, at no cost to their communities, support services that equate to more than $168 million USD.

In many cases, as a result of their involvement with Best Buddies, people with intellectual and developmental disabilities secure rewarding jobs, live on their own, become inspirational leaders, and make lifelong friendships.

Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer.

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