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Company Contact Info

  • 1001 East Lincoln Avenue
    Madison Heights MI, MI 48071

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Customer Service Representative

Galco • Madison Heights MI, MI

Posted 2 months ago

Job Snapshot

Degree - High School
Customer Service, Sales

Job Description

We are growing and adding to our Customer Service team. Incumbent will assist our customers on inbound calls, live website chat and assisting customers via e-mail; will help to sell all four divisions of Galco (Components, Send-in Repair, On-Site Repair and Engineered Systems), answering customer inquiries and fulfilling requests for quotes and orders; supporting customers by handling requests for updates on order status and requests for returns.

Job Requirements

Excellent verbal and written communication skills are required, as are strong organizational and multi-tasking skills.  Must be detail-oriented and capable of working in a fast-paced environment.  Solid knowledge of Word, Excel, and Outlook is required.  Additionally, knowledge of industrial controls is a plus, as is the ability to speak Spanish (but neither are required). 

Positions are Full-Time with benefits including 401(k) match and eligibility for annual profit sharing.  

If you are interested in working in a fast-paced environment and enjoying a rewarding career, please e-mail your resume to, or visit and go to Job Opportunities to complete an Employment Application online.

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