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Part Time Retail Sales Associate

Grand Rapids, MI Part-Time
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Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year.  Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences.  Our stores have always been a place where customers could find a friendly expert to help with routine service.  Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences

 

Position Summary

Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience.  Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer. 

 

Product & service offerings include:

XFINITY TV

XFINITY Internet

XFINITY Voice

XFINITY Home

XFINITY Mobile

Key Qualifications

- High School Degree or Equivalent

- Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience

- Must enjoy interacting with people

- Committed to providing world class customer experience

- Warm & engaging - ability to develop rapport quickly

- Positive, “I can help you with that” attitude

- Genuinely curious about customer needs

- Solution orientated

- Strong communication skills

- Consultative selling approach

- Passion for technology

- Desire to learn

- Ability to excel in dynamic environment

Recommended skills

Microsoft Excel
Retail Sales
Electronics
Hardworking And Dedicated
Consultative Selling
Learning
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