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Company Contact Info
2371 West Broadway Street
NEEDLES, CA 92363
- Craig Johnson
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HOTEL GENERAL MANAGER
RAR Hospitalilty • NEEDLES, CA
Posted 28 days ago
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Exciting opportunity for a seasoned Hotel General Manager with multi-property experience. Our Needles California Campus is looking for a take-charge, hands-on GM to run our 2 hotels and oversee our 3-meal restaurant. One hotel is a 63 room Best Western and the adjacent hotel is a 60-room independent property. The restaurant is a family style, 3-meal, locally owned landmark.
The perfect candidate will ensure proper staff selection, training, motivation and counseling of all employees while maintaining a professional and positive attitude.
Develop a strong management team and directly supervise the Guest Services Manager, Housekeeping Manager, Maintenance Manager and Restaurant Manager.
Promote good employee communication through feedback, oral and written communications and excellent training.
Work together with our Corporate Human Resources Department to investigate any employee concerns or complaints.
Prepare and approve bi-monthly payroll. Ensure proper administration of the Company Benefit Program to all eligible employees.
Meet with and get comments from Guests and employees on a regular basis to determine their perception of the property performance. Ensure that all Guest complaints are addressed and resolved in a timely manner. Respond to all brand, OTA and Trip Advisor reviews on a daily basis.
Schedule and lead weekly Management Team Meetings.
Analyze profit and loss statements. Work to keep all line items within budgeted parameters.
Assist in the development of quarterly and annual marketing plans.
Take an active roll in Revenue Management. Review and approved rates on a daily basis.
ONSITE living arrangements negotiable
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Our locations are drug-free. Background checks are also required before employment begins.
5 years Hotel General Manager experience required
Best Western Brand experience preferred
Polished, well groomed, professional appearance
Excellent interpersonal skills
Solid guest relations skills
Strong analytical skills
Good computer skills (Excel, Word, MSI)
Excellent time management skills, managing both one's own as well as the time of others
Up to date of Material Safety Date Sheet, active shooter precautions and safest work habits.
Able to work a varied schedule including holidays, weekends and nights as business demands.