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  • Glendale, AZ

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RxClinical Programs Pharmacy Technician Representative 2

Humana • Glendale, AZ

Posted 1 month ago

Job Snapshot

Full-Time
Healthcare - Health Services, Insurance
Health Care, Insurance

Job Competition

1

Applicant

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Job Description

The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Job Requirements

The Clinical Programs Pharmacy Technician 2 make outbound calls to Humana members, educate members on alternative medications and opportunities for cost saving,  and helping our members to maximize their benefits and get the most from their Humana insurance.   Drives health awareness with patients through Rx Education and targeted quarterly campaigns.  Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

  • High School Diploma or equivalent 
  • Must have an active Pharmacy Technician License in Arizona
  • Certified Pharmacy Technician 
  • Excellent communication skills both written and verbal 
  • Applied knowledge of insurance processing, customer service or call center processes and practices

Preferred Qualifications

  • Associate's degree or equivalent work experience 
  • Experience in mail order and/or retail pharmacy setting 
  • Ability to speak both English and Spanish fluently

Scheduled Weekly Hours

40

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