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Automotive Service and Parts Manager

Central Jersey Full-Time
$72,724.00 (Careerbuilder est.)
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Service and Parts Director needed for domestic dealership in Central Jersey.

Duties of a Service and Parts Director include: 

  • Properly staffing the department, which includes hiring, training, motivating and monitoring the performance of all parts department staff.
  • Review service and warranty receivables.
  • Inspect and maintain facility and equipment. (secured and calibrated)
  • Review customer satisfaction results.
  • Check performances of Service Advisors and Techs (Hrs/RO, ELR, ect)
  • Review 10 RO’s to ensure proper CCR notes, workaround sheets, customer signatures, menu (if applicable), ect.
  • Inspect service shuttle and loaner cars.
  • Creating and overseeing an annual operating budget for the parts department.
  • Working with the service department, collision repair and wholesale account representatives to ensure inventory is available when needed.
  • Establishing competitive pricing specifications in various categories while generating sufficient profits and maintaining high customer satisfaction.
  • Determining appropriate inventory levels while ensuring periodic parts turnover.
  • Adjusting stock to curtail accumulation of unused or old parts.
  • Confirming that parts are appropriately coded so the dealership can claim a complete refund for unused factory stock.
  • Reviewing sales figures, costs and stock monthly to ensure budget benchmarks are met.

Directors should have extensive management experience, proven CSI skills and a record of improving profit and performance. 

  • Management personnel require strong communication skills to deal with customers, employees and vendors. Managers are required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction. 
  • Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations. 
  • People working within the automotive industry may have to work extended hours, evenings and weekends to achieve their goals. 

Recommended skills

Recruitment
Management
Training
Customer Satisfaction
Operations
Wholesaling

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$72,724
Avg. Yearly Salary
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