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Customer Service Representative (Entry Level) job in Chicago at Simply

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Customer Service Representative (Entry Level) at Simply

Customer Service Representative (Entry Level)

Simply Chicago, IL Full Time
$26,200 - $31,000/Year
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*This Role is not Remote*

*Immediate Start*

CONNECT. CREATE MEANING. Here at Simply our mission is to be so effective in our impact on the marketplace on behalf of our clients that they completely disassemble their internal marketing efforts! No seriously! Our thoughts are that if they are able to focus on just being amazing service/providers then they can leave the marketing to the experts.

Candidate Profile:

  • Good interpersonal and presentation skills

  • Excellent written and verbal communication skills are essential

  • Good time management and planning skills

  • Able to meet multiple project deadlines

  • Demonstrate great attention to detail

  • Flexibility is important

  • Ability to demonstrate an understanding of the needs of the customer

  • Ability to work individually as well as part of a team

  • Ability to meet deadlines with minimal supervision

  • Experience of CMS and CRM is an advantage but not a specific requirement

  • Analytical skills are desirable

  • Extremely comfortable with the Microsoft Office Package – Word & Excel in particular

Key Responsibilities will include:

  • Generate revenues and achieve targets. Generate new business and maximize existing accounts.

  • Sending out proposals and information requests to customers

  • Achieve monthly sales targets

  • Work closely with clients to design a solution that suits their needs

  • Develop strong working relationships with repeat customers to encourage their continued business

  • Manage efficient pipeline and forecasting

  • Closing sales effectively and efficiently

The role involves traveling to and from event promotions daily, its not essential but helpful if you have your own car to commute daily.

We make marketing fun and relevant. From creating special campaign-specific events that enhance the customers' buying-experience to finding the best and brightest batch of dynamic people to make our event an attraction, we have mastered the art of interaction!

Recommended Skills

Customer Service
Help Customer
Identify Customer Need
Resolve Customer Issue
Resolve Request
Retention Management

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