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IT Manager at Conduit Services Group, LLC

IT Manager

Conduit Services Group, LLC Jacksonville, FL, FL Full-Time
$90,000.00 - $110,000.00 / year
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The IT Manager cultivates client relationships by developing long-term IT strategies to meet their business objectives and advance their technology goals.

In this role, you will:

  • Develop a long-term relationship with the client to ensure their success and help them realize the full value of Company services

  • Demonstrate and reinforce the value of Company to ensure client retention by proposing and aligning the correct technology plans

  • Provide and develop expertise in a variety of client industry concepts, practices, and procedures

  • Recommend cost-effective hardware/software solutions
  • Resolving technical issues (both software and hardware)
  • Resolve problems with software, hardware, and systems management
  • Manage technical support services related to infrastructure
  • Provide technical support and management for security operations and projects
  • Manage the company's software production control infrastructure
  • Diagnose hardware problems on a computer
  • Upgrade and support of business systems
  • Lead in the implementation of disaster recovery and business continuity programs to ensure system security for computer rooms and systems hardware/software
  • Build/configure/troubleshoot hardware/software enhancements, application deployments and infrastructure upgrades
  • Ensure support for the information security initiatives
  • Optimize systems work processes and use of systems software tools to achieve aims
  • Work with outside software vendors and consultants on software projects
  • Implement audits of information systems to ensure are operating security and data
  • Determine requirements and prioritize software projects
  • Develop information/data architecture requirements
  • Assist in the provisioning of end-user services, including help desk and technical support services
  • Work with all network operations teams to insure optimal performance of the network
  • Manage the company's portfolio of software development and maintenance projects
  • Secure network traffic and applications on a computer

Recommended skills

Information Technology Management
It Management
Problem Solving
Project Management
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