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Call Center Agent

HireLive Kansas City Full-Time
$15.00/ hour
Apply Now

Position: Customer Service Representative - Full Time

Position Location/Territory: Kansas City, KS

What are you working forward to? Join our Call Center team in Merriam, near Kansas City, KS. At Synchrony, we know you have your own unique ambitions and we’ll help you achieve them– through generous benefits, continuous learning and clear career progression. From day one, you’ll enjoy high starting wages ($15.00/hour) and you’re eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.


What you’ll do as a Customer Service Representative? You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.

What you’ll need to succeed: You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.




What you’ll need to be considered for this role: 

  • *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
  • 6+ months customer service experience of any kind and/or military equivalent experience.
  • Confidence using a computer
  • Be 18-years-old or older
  • Have a high school diploma or equivalent
  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
  • Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations" performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
  • Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Reasonable Accommodation Notice:
  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
  • Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.



Compensation, Benefits & First Year Avg. Earnings: From day one, you’ll enjoy high starting wages ($15.00/hour) and you’re eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.




Synchrony is more than a workplace - we're a working forward place.  On our team, you'll find a place that helps fulfill ambitions.  A place where you'll ensure customers succeed and we'll do the same for you; through work/life balance, paid training and tuition reimbursement to help you keep learning.  Because we know you have goals of your own.  And we're here to help you achieve them.


Meet With Hiring Managers on September 11th!

 

Kansas City
Wednesday, September 11th

9:30am – 12:30pm
Kansas City Marriott Country Club
4445 Main Street
Kansas City, MO 64111
Parking: $5 Fixed Rate



● Bring 10-15 Resumes ● Dress Business Professional ● This is a free event for job seekers

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Job Opportunities Include:
Inside Sales Reps, Outside Sales Reps, Account Executives, Retail Managers, Account Managers, Insurance Sales, Customer Service, Technical Sales, Sales Managers, Pharmaceutical Sales, Telesales, Sales Trainer, Merchandiser, Mortgage Brokers, Financial Planner, Route Sales, Retail Sales, Retail Management, Human Resources and much more!


Thank you for your interest in this online ad.  By applying and submitting your resume to this opportunity, you are agreeing to opt in and receive emails, phone calls and text messages regarding job opportunities in your area.

What you’ll need to be considered for this role: 

  • *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
  • 6+ months customer service experience of any kind and/or military equivalent experience.
  • Confidence using a computer
  • Be 18-years-old or older
  • Have a high school diploma or equivalent
  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
  • Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations" performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
  • Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Reasonable Accommodation Notice:
  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
  • Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

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Call Center Agent
$15.00/ hour
Estimated Salary: $70K
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Job ID: KC - Synchrony

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