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SW Adult Care Facilities Surveyor - NYC / New Rochelle Region

IPRO New York Full-Time
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Adult Care Facilities Surveyors– (SW req’d)

Based in the New York State Department of Health (NYSDOH) offices located in New York City, this individual will assist the NYSDOH, Office of Primary Care and Health Systems Management Center for Health Care Provider Services and Oversight, with surveillance and investigation activities related to Adult Care Facilities. S/he will conduct onsite, pre-opening survey inspection to determine compliance with regulatory requirements; perform Complete Inspection comprehensive surveys of resident rights, resident financial accounts, dietary/medication and case management activities and maintenance and compliance with sanitary and safety codes; conduct Partial Inspections; Follow-up Inspections; onsite Complaints Investigation inclusive of Adult Care Facilities operating without being licensed; as well as other duties.


This position will cover facilities in the 5 boroughs of NYC and New Rochelle, Sullivan, Orange, Dutchess, Putnam, Rockland, and Westchester counties.



  • Superior investigative and analytical skills; proficient in conducting interviews with facility staff and residents.
  • Strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
  • The demonstrated ability to successfully work independently with minimal supervision, as well as in a team environment.
  • Excellent communication (written and verbal) with the ability to communicate with facility staff including management, internal DOH surveillance and management staff.
  • Computer proficiency with the ability to learn new programs.
  • The ability to travel to on-site facility review assignments, required.



  • A Master’s degree in Social Work (MSW) OR a Master’s degree in Guidance with one (1) year of social work experience; OR
  • A Bachelor’s degree in Social Work (BSW) plus 30 graduate credits OR a Bachelor’s degree in Guidance with two (2) years of social work experience, required.


IPRO offers a comprehensive benefits package.


IPRO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

See above. 

Skills required

Behavioral Health
Utilization Management
Mental Health
Licensed Clinical Social Worker (Lcsw)
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IPRO is a national organization providing a full spectrum of healthcare assessment and improvement services that foster more efficient use of resources and enhance healthcare quality to achieve better patient outcomes. Founded in 1984, IPRO is highly regarded for the independence of its approach, the depth of its knowledge and experience, and the integrity of its programs. IPRO holds contracts with federal, state and local government agencies, as well as private-sector clients, in more than 33 states and the District of Columbia. A national not-for-profit organization, IPRO is headquartered in Lake Success, NY and also has offices in Albany, NY, Hamden, CT, Camp Hill, PA, Morrisville, NC, Hamilton, NJ, San Francisco, CA.

IPRO’s staff of more than 400 professionals includes physicians, registered nurses, mental health professionals, epidemiologists, biostatisticians, data analysts, medical record reviewers, health policy experts, pharmacists, coding professionals, claims analysts, auditors, programmers, systems analysts, web technology experts and healthcare communications specialists. IPRO also retains a network of more than 300 board-certified physician consultants.

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