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REMOTE POSITION - CUSTOMER SERVICE REPRESENTATIVE job in Providence at ACS Solutions

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REMOTE POSITION - CUSTOMER SERVICE REPRESENTATIVE at ACS Solutions

REMOTE POSITION - CUSTOMER SERVICE REPRESENTATIVE

ACS Solutions Work from Home/Remote Full-Time
$20.00/Hour
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CUSTOMER SERVICE REPRESENTATIVES (REMOTE POSITION) REQUIRED URGENTLY

 

We are looking for a Customer Care, Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues and inquiries with proper training provided.

 

Must Haves/Qualifications:

 

  • Experience in customer service facing role in a corporate environment.
  • Strong attention to detail, strong verbal communication, handle fast paced environment.

 

Customer Service Representative

Remote Position
Duration: Temp to Perm
Pay Rate: $20.00/hr

Training Schedule: Mon-Fri 9 am to 5 pm

Work Schedules Available: 9:30 am to 6 pm (Monday - Friday) or 11:30 am to 8 pm (Monday to Friday)

 

Important Notes:

  • Interviews will be done remotely via MS Teams

 

  • The candidate will be responsible for providing quality customer service
  • Providing support to customers daily, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Responding to any incoming phone calls from customers or top clients
  • Coordinate and expedite customer inquiries to other departments for resolution
  • Responding to customer inquiries in a timely manner and ensuring the customer is satisfied
  • Investigates and corrects errors in customer accounts
  • Responds to customers verbal and/or written inquiries
  • Growth opportunity internally

  • Experience in customer service facing role in a corporate environment.
  • Strong attention to detail, strong verbal communication, handle fast paced environment.

Recommended Skills

  • Attention To Detail
  • Call Centers
  • Communication
  • Customer Service
  • Problem Solving
  • Service Quality
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