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Quality Assurance Engineer

FlowMD Phoenix Full-Time
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Responsible for the planning, leadership and operational execution of the organization's Quality deployment and process improvement efforts. Provides direct line management to all quality department team members. Drives investigation, analysis and resolution of all quality issues reported by internal and external customers using a data driven approach. Position is the critical interface with other departments and executive management. Leads the education and training of our staff while collaborating with engineering, manufacturing, and operations to support company improvement initiatives. The position has direct line reporting responsibility for up to 10 employees.

Job Responsibilities

  • Manage all aspects of the plant quality operation to include: audits, inspection, quality engineering, non-conforming product management, supplier quality.
  • Sets appropriate goals for department staff.
  • Evaluate and enhance quality standards, technologies and approaches.
  • Act as a strong advocate for quality in the New Product Development Process.
  • Represent the company externally in conversations with key customers and partners.
  • Establish a sustainable culture of continuous improvement.
  • Synthesize quality performance data for presentation to executive leadership.
  • Drive improvement to the department key performance metrics.
  • Direct & hold employees accountable to EHS guidelines. 
  • Handles all maintenance of 3 separate facilities
  • Bachelor’s degree (BS) from four-year College or university in an Engineering or Quality discipline; or 7-10 years of demonstrated success leading and managing Quality in a manufacturing environment.
  • Experience in design/prototype manufacture
  • Six Sigma black-belt certified preferred
  • Proven track record of business performance improvement
  • ISO9001:2015 knowledge required
  • Experience in designing and implementing quality systems
  • Diverse knowledge of inspection and control methods, techniques and documentation
  • Excellent communication skills (written and verbal)
  • Strong computer skills including quality control applications
  • Thorough understanding of general safety requirements
  • Ability to write process descriptions, assembly, and manufacturing instructions
  • Proficient in Microsoft PowerPoint, Excel, Visio, Word, Project, Adobe Acrobat
  • Interface directly with our customer's engineering and quality staff
  • Read and interpret manufacturing drawings “Blue prints”, solid understanding of GD&T
  • Read and interpret customer specification documents
  • Extract vital parameters from customer drawings and engineering documents
  • Carry out instructions furnished in written, oral, or diagram form
  • Ability to cope with problems involving several concrete variables in standardized situations
  • Strong leadership, communication and teambuilding skills at all levels of the organization.
  • Working knowledge and application of Statistical Process Control (SPC)
  • Recommended certificates, licenses and registrations: American Society of Quality CQE, CQM, Six Sigma


Recommended skills

Quality Management
Prototype (Manufacturing)
Continuous Improvement Process
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