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Technical Support Specialist / HelpDesk/Desktop-- A

Philadelphia Full-Time
$64,372.00 (Careerbuilder est.)
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Desktop Support/Technical Support Specialist
Duration:6+ Months
Locations: 
Philadelphia, PA

KNOWLEDGE OF:

·               the operation of current electronic computer and peripheral equipment, including data communication and inquiry systems

·               the functions and operation of related computer equipment, such as tape and disc drives, printers, scanners, flash drives, mobile devices, etc.

·               the operation and capabilities of modern, large scale equipment configurations

·               computer problem tracking, escalation and service levels for the Help Desk Specialty

·               data processing concepts, especially as applied to high-volume, batch processing

·               the principles, methods, and practices of diagnosing computer system and equipment failures

·               knowledge of multiple operating systems.

·               the care and minor maintenance of computer equipment

·               programming techniques

 

ABILITY TO: 

·               diagnose and resolve problems related to computer hardware, software and related equipment for the Help Desk Specialty

·               work effectively and direct a group of subordinate employees within severe time constraints

·               establish and maintain effective working relationships with associates, service representatives, technical personnel, and representatives of client departments

·               establish and maintain effective working relationships with associates, service representatives, technical personnel, and representatives of client departments

 

 

 

Thanks & Regards ....!!!

Andrew

Direct: 908-636-7778; Fax: 732-230-6969

Email: URL blocked - click to apply;

Desktop Support/Technical Support Specialist
Duration:6+ Months
Locations: 
Philadelphia, PA

KNOWLEDGE OF:

·               the operation of current electronic computer and peripheral equipment, including data communication and inquiry systems

·               the functions and operation of related computer equipment, such as tape and disc drives, printers, scanners, flash drives, mobile devices, etc.

·               the operation and capabilities of modern, large scale equipment configurations

·               computer problem tracking, escalation and service levels for the Help Desk Specialty

·               data processing concepts, especially as applied to high-volume, batch processing

·               the principles, methods, and practices of diagnosing computer system and equipment failures

·               knowledge of multiple operating systems.

·               the care and minor maintenance of computer equipment

·               programming techniques

 

ABILITY TO: 

·               diagnose and resolve problems related to computer hardware, software and related equipment for the Help Desk Specialty

·               work effectively and direct a group of subordinate employees within severe time constraints

·               establish and maintain effective working relationships with associates, service representatives, technical personnel, and representatives of client departments

·               establish and maintain effective working relationships with associates, service representatives, technical personnel, and representatives of client departments

 

 

 

Thanks & Regards ....!!!

Andrew

Direct: 908-636-7778; Fax: 732-230-6969

Email: URL blocked - click to apply;

Recommended skills

Maintenance
Computer Hardware
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