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Company Contact Info

  • 222 Mansion Avenue
    Staten Island, NY 10308
  • Jackie Kuhfahl
  • Phone: 718-984-7676

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Yacht Customer Service Manager

Staten Island Yacht Sales • Staten Island, NY

Posted 2 months ago

Job Snapshot

Full-Time
$75,000 - $150,000/Year
Retail
Customer Service

Job Description

Customer Service Manager - Apply Now!

Staten Island Yacht Sales is the Northeast's most powerful yacht sales and brokerage firm. Come join our team! As one of our employees, you are the most important asset in our service commitment to our clients. We have prided ourselves on thoughtful, professional, and impeccable customer service since 1964.

Duties:

* Ensure our clients receive an exceptional level of service.

* Handle and resolve problems/complaints.

* Follow customers yacht progress through the delivery process

* Maintain and update excel spreadsheets.

* Work with manufacturers to get warranty approvals.

* Work with technicians as work is in progress, answering questions, and troubleshooting as needed.

Skills/Experience:

* Work in a fast-paced environment. Quick Thinking.

* Excellent communication skills.

* Building a strong team is essential.

* Ability to attend to numerous details under the stress of maintaining a courteous, accurate, and timely relations with a variety of individuals.

Job Type: Full Time
Benefits: Health Insurance, 401k, paid vacation and holidays, bonuses

Job Requirements

Skills/Experience:

* Work in a fast-paced environment. Quick Thinking.

* Excellent communication skills.

* Building a strong team is essential.

* Ability to attend to numerous details under the stress of maintaining a courteous, accurate, and timely relations with a variety of individuals.

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