To begin the application process, please enter your email address.
Company Contact Info
- Des Moines, IA
Sorry, we cannot save or unsave this job right now.
Report this Job
Saving Your Job Alert
Job Alert Saved!
Could not save Job Alert!
You have too many Job Alerts!
Email Send Failed!
Insurance Customer Service / Processing
Associate Staffing, LLC • Des Moines, IA
Posted 1 month ago
Get facts about other applicants with a CareerBuilder Account
• Respond to customer requests via telephone or email
• Providing excellent service to customers who have insurance or other financial service products or benefit plans
• Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
• Efficiently process transactions and refer requests for other policy modifications to appropriate areas
• Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer’s inquiry
• Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills
• This position will be cross-trained in Customer Service and Processing, and will provide Processing support as needed
• Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards
• Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met
- 1+ year of customer service or processing experience of life insurance or annuities products