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Company Contact Info
- Greentree, PA
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Customer Service Representative
PrideStaff • Greentree, PA
Posted 27 days ago
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Are you looking for a ground-floor opportunity with a growing company? Do you have customer service experience in a fast-paced environment?
PrideStaff is seeking an Intake Specialist in the Greentree area to interview and screen potential clients. This is a Temp-to-Hire opportunity. The hours are Monday through Friday 8:30 am to 5 pm with a 30-minute lunch, compensating $14 per hour.
- Conduct over the phone interviews with litigants
- Provide quality customer assistance and maintain confidential information at all times
- Perform case screenings, intake, and case coordination
- Answer a multi-line telephone and assist with a high volume of public and professional inquiries
- Perform data entry
- Fax, file, scan, email and copy documents
- Learn methods, practices, and procedures used in interviewing prospective clients
- Deal effectively and professionally in stressful situations
- Exhibit sound judgment and use discretion
- Follow written and oral instructions and procedures
- Utilize Microsoft Office Word, Outlook and Excel
- Type 40 words per minute
- Active listening is critical
- Heavy Communication on the telephone