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Customer Service in Hartville,Ohio
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Teller/Customer Service Representative I - Twinsburg Branch (Twinsburg, OH)

Third Federal Savings & Loan Twinsburg Full-Time
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At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.


We are looking for an experienced Teller/ Customer Service Rep I for our Twinsburg Branch (9057 Darrow Rd., Twinsburg, OH  44087). The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required.

Responsibilities:


  • Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
  • Managing and balancing a teller drawer.
  • Position is Monday thru Saturday (5 day work week).


  • One year of recent previous teller experience required
  • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
  • High School diploma
  • Outstanding customer service skills to include:
    • professional grammar and demeanor
    • positive, proactive, and friendly interpersonal skills
  • Willingness to periodically work other branch locations
  • New deposit account opening experience is a plus

Position is at our Twinsburg Branch in Twinsburg, OH.


 Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: Twinsburg-CSRII

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Third Federal Savings and Loan Association (NASDAQ: TFSL), is a leading provider of savings and mortgage products, and operates under the values of love, trust, respect, a commitment to excellence and fun. Founded in Cleveland in 1938 as a mutual association by Ben and Gerome Stefanski, Third Federal’s mission is to help people achieve the dream of home ownership and financial security. It became part of a public company in 2007 and celebrated its 80th anniversary in May, 2018. Third Federal, which lends in 21 states and the District of Columbia, is dedicated to serving consumers with competitive rates and outstanding service. Third Federal, an equal housing lender, has 21 full service branches in Northeast Ohio, eight lending offices in Central and Southern Ohio, and 17 full service branches throughout Florida. As of March 31, 2018, the Company’s assets totaled $13.96 billion. For more, visit our website at Thirdfederal.com.

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