Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

Service BDC Director / Automotive BDC Director / Call Center

Los Angeles, CA Full-Time
$120,000.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
Apply Now

Our dealership is hiring a Service BDC Director.  This position is responsible for directing multiple stores in our automotive group, managing a team at each location.  This is an outstanding opportunity to continue a rewarding career in the automotive industry.

Job Responsibilities:

  • Directing all aspects of the BDC effort including inbound and outbound calls; customer satisfaction index (CSI) surveys; and customer retention
  • Attract potential clients and retain current clientele by answering service questions received via phone and/or internet
  • Gather accurate customer information to create a database for continual follow-up and retention
  • Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered.
  • Automotive Dealership BDC Management experience required.
  • Superior communication skills, both oral and written. Strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Ability to stay strong and calm in a stressful environment. Must thrive under pressure

Apply today

Recommended skills

Auto
Automotive
Bdc
Business Development
Call Center
Call Center Management

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$120,000
Avg. Yearly Salary

Career Path

See the next step in your career
Service BDC Director / Automotive BDC Director / Call Center
$120,000.00 (Careerbuilder est.)
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: JR041

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.