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Field Support - Customer Service all Center

Driveline Retail Taylorville Full-Time
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Driveline Retail Merchandising, Inc., a recognized leader in high quality, large scale national merchandising execution services, is accepting applications for Field Support positions in the Taylorville, Illinois office. As we continue to experience explosive growth nationwide, we are looking to hire additional staff to meet the needs of our field personnel.

Major Areas of Responsibility

·       Responsible for answering all incoming phone calls from field personnel

·       Responsible for resolving field personnel issues and/or directing to the correct department that can assist

Requirements

·       Available Monday – Friday 8AM-5PM

·       Good phone etiquette

·       Strong customer service

·       Ability to multi-task

·       Proficient in the Microsoft Office Suite including Outlook, Word, and Excel

Benefits

·       Paid holidays

·       401k plan

·       Health, dental, and vision

Applications

·       To apply for this position, please forward your resume to vportwood@drivelineretail.com

·       Candidates may also visit the office, located at 1141 E 1500 North Rd Taylorville, IL to submit an application in person

Skills required

Maintenance
Troubleshooting (Problem Solving)
Field Service Management
Testing
Repairing (Computer Systems)
Computers

Location

About the company

Salary Estimator

Based on Job Title, Location and Skills
$110K
Below Avg. Average Above Avg.
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At Driveline, we provide brands, manufacturers, and retailers with the highest quality, dedicated retail merchandising services available in the industry. That's not just a goal. Quality performance is embedded in our culture from our experienced management team to the 14,000+ W2 certified field associates. We use proprietary technology to guarantee the assignment of the most qualified and trained field associates and project managers to every project. Once the assignment is complete, we put our proven workflow into action to deliver unbeatable speed-to-shelf. We complete projects in days, not weeks. Project completion is verified through our industry leading SmartProject technology.

Driveline is the largest non-broker merchandising agency in North America. We cover the continental United States including Alaska and Hawaii, as well as Puerto Rico, the Virgin Islands, and Guam. We work for national and regional retail chains covering more than 85,000 retail doors across the country. Driveline will get your products and programs to market when you need it most. We are trusted by leading brands, manufacturers, and retailers to provide absolute best-in-class resources and technology. Our innovative ideas and unique approach ensure that we deliver consistently and confidently.

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