Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?

Immediate Hire: Customer Service Representative job in Towson at Chrome Solutions

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Immediate Hire: Customer Service Representative at Chrome Solutions

Immediate Hire: Customer Service Representative

Chrome Solutions Towson, MD Full Time
$27,040 - $37,502/Year
Apply Now

Create Job Alert.

Get similar jobs sent to your email

The Customer Service Representative maintains the daily operations of the customer service and sales team. This position develops, implements and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.

Here at Chrome Solutions, our company's mission is to provide our clients and customers with the best ROI in sales and marketing in conjunction with providing a substantial management training curriculum that personally challenges and develops each and every person within the company to grow and become the best version of themselves.

Essential Duties and Responsibilities:

  • Supports programs that drive team performance toward departmental and organizational goals.

  • Assist customer service and sales team toward the achievement of operational goals.

  • Hires and provides training for new and/or less experienced customer service and sales staff.

  • Reviews and evaluates work to ensure quality and timeliness.

  • Investigates and researches escalated customer service inquiries.

  • Ensures employee's behaviors are focused on improved customer satisfaction to drive customer loyalty.


  • Required: Associate's Degree

  • Preferred: Bachelors Degree

Other Knowledge, Skills or Abilities Required:

  • 1 to 3 years of Customer Service experience

  • Ability to cross-train and develop team members

  • Ability to perform Account Retention

  • Excellent verbal and written communication

  • Ability to multi-task and to react well under pressure and treat others with respect

  • Identifies and resolves problems in a timely manner

  • Prioritizes and plans work activities

  • Focuses on solving conflicts and listening to others without interrupting

  • Work efficiently and effectively, both independently and as a team

  • Balances team and individual responsibilities and helps build a positive team spirit

  • Adapts and able to deal with frequent changes in the work environment

  • Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments.

This is an entry-level position: We are looking for someone that is trainable!

Recommended Skills

Customer Service
Explain Benefit
Explain Product Feature
Help Customer
Identify Customer Need
Resolve Customer Issue

Recommended Jobs

Immediate Hire: Customer Service Representative
Chrome Solutions Towson Full Time
$27,040 - $37,502/Year
Customer Service Representative
Cannon Consulting Baltimore
Customer Service Rep (ENTRY LEVEL) #HIRING
Motown Management Baltimore
$30,000 - $45,000/Year
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.