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Business Development Center / BDC Representative / Internet Sales

Reineke Ford Lincoln Lima, OH Part-Time
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Business Development Center / BDC Representative

The Reineke Family Dealerships is growing and is currently seeking Part Time BDC Representatives for our growing sales department. APPLY NOW to become part of our team!


Summary:

Responds to Internet customer inquiries and other unassigned customer leads and ensures that the dealership actualizes its maximum sales and profit potential on these leads.


  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email, or in person
  • Has thorough knowledge of all dealership products and services
  • Sets minimum of appointments per month based on objectives established by the manager
  • Directs customers to product information resources, including those available on the Internet
  • Checks email frequently and responds to inquiries immediately
  • Works with Sales staff to assist with follow-up activities with current and past customers
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers
  • Attends product and sales training as requested by sales manager
  • Maintains professional appearance

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires strong communication skills in order to work most effectively with customers
  • Requires excellent phone skills and grammar skills
  • Must have friendly voice and demeanor
  • Must  be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to insure that data is up-to-date
  • Must have knowledge of MS office
  • Excellent follow through and follow up skills
  • Must be able to understand the psychology of customers to work with them accordingly
  • Stable work history

Recommended skills

Computer Literacy
Telephone Skills
Sales Management
Sales
Communication
Sales Training
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Job ID: F1009P

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