Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Customer Service Sales Associate

Slate Consulting Raleigh Full-Time
Apply Now

SLATE CONSULTING

CUSTOMER SERVICE SALES ASSOCIATE

SALES AND MARKETING DEPARTMENT

If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, this might be the right place for you!

Our Customer Service Sales Associates are true professionals who delight customers every day by providing exceptional, personalized customer service sales solutions.  

Through our industry leading training program you learn how to best assist our customers.  As a Customer Service Sales Associate you will need strong communication skills to provide solutions and answer questions properly.  

RESPONSIBILITIES:

  • Greet customers in a courteous, friendly, and professional manner using company procedures.

  • Listen attentively to customer needs and concerns; demonstrate empathy.

  • Clarify customer requirements; probe for and confirm understanding of needs.

  • Meet customer requirements by providing personalized solutions.

  • Confirm customer understanding of the solution and provide additional customer education as needed.

  • Prepare complete and accurate work on customer file.

  • Communicate effectively with individuals/teams in the program to ensure high quality.

  • Participate in activities designed to improve customer satisfaction and business performance.

  • One on one sales based interaction with customers.

 

BENEFITS:

  • Bonus incentives

  • Philanthropic/Community involvement

  • Organized sports leagues

  • Employee personal/professional ongoing development

  • Employee recognition

  • Company retreats

  • Advancement and compensation are based on individual performance


REQUIREMENTS:

  • Bachelor's degree preferred

  • Proven track record of success in work, school, clubs or extracurricular activities

  • Ability to communicate with multiple groups; peers, company personnel and potential customers

  • Strong attention to detail and follow up skills  

  • Excellent organization and multitasking skills

Recommended skills

Customer Satisfaction
Communication
Multitasking
Friendliness
Customer Insight
Customer Service

Location

Salary Estimator

Based on Job Title, Location and Skills
$49K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Sales Associate
Estimated Salary: $65K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

A Modern Business With a Classic Concept

Headquartered in the "City of Oaks", Raleigh, NC, Slate Consulting is the leading marketing and sales consulting firm with esteemed clientele in the fiber-optics, cable/satellite, and home entertainment industries. With our personalized campaigns and our diligent work ethics, our results are continuously growing. We take pride in your brand and offer unique services to increase brand recognition and customer retention. 

We work longer, harder, and smarter with a team that radiates positivity and the ideal blend of genuine smiles and a firm handshake. A strong, united team and the ever-increasing results, Raleigh is only the beginning! Slate Consulting believes in fostering growth and expansion with like-minded, goal-oriented people. We work hard to develop the skills of each individual in our firm and do so with the utmost integrity. Without the hard work and achievements of every team member, we would be nothing. In need of a new representation? Trust a firm with the confidence and strength of Slate Consulting!

View the full profile