If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, this might be the right place for you!
Our Customer Service Sales Associates are true professionals who delight customers every day by providing exceptional, personalized customer service sales solutions.
Through our industry leading training program you learn how to best assist our customers. As a Customer Service Sales Associate you will need strong communication skills to provide solutions and answer questions properly.
Greet customers in a courteous, friendly, and professional manner using company procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of needs.
Meet customer requirements by providing personalized solutions.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work on customer file.
Communicate effectively with individuals/teams in the program to ensure high quality.
Participate in activities designed to improve customer satisfaction and business performance.
One on one sales based interaction with customers.
Organized sports leagues
Employee personal/professional ongoing development
Advancement and compensation are based on individual performance
Bachelor's degree preferred
Proven track record of success in work, school, clubs or extracurricular activities
Ability to communicate with multiple groups; peers, company personnel and potential customers
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❝ A Modern Business With a Classic Concept ❞
Headquartered in the "City of Oaks", Raleigh, NC, Slate Consulting is the leading marketing and sales consulting firm with esteemed clientele in the fiber-optics, cable/satellite, and home entertainment industries. With our personalized campaigns and our diligent work ethics, our results are continuously growing. We take pride in your brand and offer unique services to increase brand recognition and customer retention. We work longer, harder, and smarter with a team that radiates positivity and the ideal blend of genuine smiles and a firm handshake. A strong, united team and the ever-increasing results, Raleigh is only the beginning! Slate Consulting believes in fostering growth and expansion with like-minded, goal-oriented people. We work hard to develop the skills of each individual in our firm and do so with the utmost integrity. Without the hard work and achievements of every team member, we would be nothing. In need of a new representation? Trust a firm with the confidence and strength of Slate Consulting!