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Customer Service Representative at GEICO

Customer Service Representative

GEICO Woodbury, NY Full Time
$41,000/Year

Customer Service Representative – Woodbury, Long Island, NY
Salary: $20.35 per hour / $41,000 annually
Salary with a Bachelor's Degree: $21.84 per hour / $44,000 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you’re a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Woodbury, Long Island, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

As a full-time Customer Service Representative , you'll enjoy our [ Link removed ] - Click here to apply to Customer Service Representative * which includes:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan with Profit Sharing
  • Tuition Reimbursement
  • Paid Training and Licensures

Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Open to feedback to support your performance and development
  • Solid computer and multi-tasking skills
  • Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.


Note: To assure safe and healthful working conditions for everyone, GEICO has implemented rigorous safety measures and policies. Please see below for further safety protocol guidance.

To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position are generally required to work at the GEICO building during their orientation period. The safety of our associates, both current and future, is GEICO’s highest priority, and we have implemented rigorous safety measures and policies to ensure our associates are protected. These safety protocols include:

  • Temperature screening when entering the building
  • Daily health survey
  • Social distancing measures
  • Required mask wearing in common areas
  • CDC approved disinfectant usage and increased cleaning measures

Recommended Skills

Customer Advocacy
Customer Experience
Customer Service
Multi Tasking
Problem Solving
Retention Management

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