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WE ARE HIRING! Customer Service Representative NEEDED!!

Imprimis Group North Dallas, TX Full-Time
$13.00 - $15.00 / hour
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The IMPRIMIS GROUP is hiring talented Customer Service Representatives.  We are looking for matching the top talent with our fast-growing client in North Dallas, Coppell and Garland areas.  $14/hr - no nights, no weekends, OT is allowed and offered. Ideal candidates are available immediately.

 

These opportunities are contract to hire and all applicants must be available to work various shifts (8-5 and 9-6).  Spanish bilingual highly preferred.  The Customer Service Representatives will work with a high volume E-Commerce auction platform and customer service center. Duties include, but are not limited to: 

 

Duties and Skill Requirements:

  • Receiving and responding to a high volume of customer questions through phone and email, process refunds, coordinate shipping, and solve problems through judgment and analytical thinking.
  • Handles a high volume of inbound calls and emails
  • Periodically provides back-up coverage for other customer service specialists
  • Process refund requests, often involving entering manual finance lines
  • Ability to solve practical problems and deal with variables in situations where only limited standardization exists. On occasion will have to exercise independent judgment.

Ideal candidates possess the following:

  • 2+ years' experience in a high volume inbound/outbound call center (current or recently) with
  • Answer patient, facility, and customer calls professionally and pleasantly
  • Ability to monitor accounts for follow up and documentation purposes
  • Handle administrative duties with accurate files and patient accounts 
  • Regular attendance and timeliness - must be reliable and dependable

Qualified candidates must be able to provide documents for E-Verify purposes, pass background and drug testing.  High School diploma required.  Please apply now if you want to join a growing team/company and want to learn the E-Commerce industry! Interviews are being conducted immediately. Please apply to this job or send your resume to [ Email removed ] - URL blocked - click to apply 


MUST BE AVAILABLE IMMEDIATELY!

Please apply now!!!

Recommended skills

Customer Service
Spanish Language
Multilingualism
Administration
Call Centers
Documentation
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