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WE ARE HIRING! Customer Service Representative NEEDED!!
The IMPRIMIS GROUP is hiring talented Customer Service Representatives. We are looking for matching the top talent with our fast-growing client in North Dallas, Coppell and Garland areas. $14/hr - no nights, no weekends, OT is allowed and offered. Ideal candidates are available immediately.
These opportunities are contract to hire and all applicants must be available to work various shifts (8-5 and 9-6). Spanish bilingual highly preferred. The Customer Service Representatives will work with a high volume E-Commerce auction platform and customer service center. Duties include, but are not limited to:
Duties and Skill Requirements:
- Receiving and responding to a high volume of customer questions through phone and email, process refunds, coordinate shipping, and solve problems through judgment and analytical thinking.
- Handles a high volume of inbound calls and emails
- Periodically provides back-up coverage for other customer service specialists
- Process refund requests, often involving entering manual finance lines
- Ability to solve practical problems and deal with variables in situations where only limited standardization exists. On occasion will have to exercise independent judgment.
Ideal candidates possess the following:
- 2+ years' experience in a high volume inbound/outbound call center (current or recently) with
- Answer patient, facility, and customer calls professionally and pleasantly
- Ability to monitor accounts for follow up and documentation purposes
- Handle administrative duties with accurate files and patient accounts
- Regular attendance and timeliness - must be reliable and dependable
Qualified candidates must be able to provide documents for E-Verify purposes, pass background and drug testing. High School diploma required. Please apply now if you want to join a growing team/company and want to learn the E-Commerce industry! Interviews are being conducted immediately. Please apply to this job or send your resume to [ Email removed ] - URL blocked - click to apply
MUST BE AVAILABLE IMMEDIATELY!
Please apply now!!!
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