Hiring Company Description:
· Aluvision Inc (www.aluvision.com) is a dynamic and growing company that specializes in high-end aluminum design solutions for booth building, showrooms and displays. A committed team ensures top performances for customers around the world!
Why Work At This Company?
· Evolve with a dynamic team to grow business and clientele in a niche industry with ample opportunities
In search of a Customer Service Oriented Account Manager (Duluth)
· We are looking for a customer-oriented service representative, or CSR, who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
· THIS IS NOT A SALES ROLE!
· You are important link in our sales department and together with our sales manager you will build strong client relationships.
· Identify and assess customers’ needs to achieve satisfaction and follow up on your own projects from obtaining the quote until order is delivered.
· Provide accurate, valid and complete information daily using the right methods/tools.
· Handle and advise clients in close collaboration with our team of Designers, on technical information about our products and booths.
· Will participate in tradeshows and showroom visits to meet the clients in real life.
· Keep up to date information on our clients in our database.
What do we expect from you?
· A BACHELORS DEGREE IS REQUIRED!!!
· TRADESHOW INDUSTRY EXPERIENCE IS REQUIRED!!!
· Excellent communication and presentation skills.
· Good sense of initiative, well organized and customer oriented.
· You have good 3-D insight.
· Ability to multi-task, prioritize, and manage time effectively.
· 3-5 years proven customer support experience or experience as a client service representative.
What do we offer you?
· A challenging and permanent job in a fast paced growing and international company.
· An open corporate culture where innovation and customer oriented thinking prevail.
· A responsible job with room for initiative and the possibility of taking a variety of training courses.
· An enthusiastic team of talented co-workers.
· An appropriate compensation in accordance with knowledge & experience, supplemented with benefits.
· Medical Benefits, vision, and dental.
· Company credit card for travel expenses.