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  • North Hills, CA

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Customer Service Representative

Express Employment Professionals • North Hills, CA

Posted 1 month ago

Job Snapshot

Experience - 1 years
Degree - High School
$17.00 - $20.00/Hour
Defense - Aerospace
Customer Service, Admin - Clerical, Telecommunications

Job Description




Position summary:        The customer service representative is directly responsible for the selling and taking orders for products from businesses, airlines, or individuals.


Essential functions:  include the following.  Other duties may be assigned.

·    Makes cold calls to convince prospective client of desirability and practicability of products or services.


·    Supports inbound sales calls and inquiries, follows up on quotes to convert calls and inquiries into sales.


·   Emphasizes salable features, quotes prices, maximizes profit and prepares sales orders for orders obtained.


·   Provides price and estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.


·  Reviews purchase order requirements and overcome

                  technical and business objections of prospective customers.


·  Researches prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, business directories, etc.


·   Reviews blueprints, technical information, and other customer documents to develop and prepare cost estimates, application or projected improvements in production from client’s use of proposed product or services.


·   Consistently reviews schedules to meet customer deliveries.


·   Communicates with outside sales force to discover opportunities to supply product and/or services.


·   Assists Sales Management in developing sales or service contract for products or services.





SALARY: $17.00-$20.00 per hour DOE



We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Job Requirements


·                      The candidate must be personable, team oriented,


·                     Candidate should be able to work with minimal supervision, and act decisively

Education:  Minimum of a high school or trade school education with previous experience is required. 

Working conditions:  Standing and walking 4 hours in the day , may lift 25 lbs max , occasional awkward positions, 8 scheduled hours a day five days a week. May work over-time, if scheduled.

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