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  • North Hills, CA

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Customer Service Representative

Express Employment Professionals • North Hills, CA

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 1 years
Degree - High School
$17.00 - $20.00/Hour
Defense - Aerospace
Customer Service, Admin - Clerical, Telecommunications

Job Description

OUR CLIENT IN NORTH HILLS, CA. IS SEEKING A:

CUSTOMER SERVICE REPRESENTATIVE:

* MUST HAVE SOME BACKGROUND IN AEROSPACE INDUSTRY *

Position summary:        The customer service representative is directly responsible for the selling and taking orders for products from businesses, airlines, or individuals.

 

Essential functions:  include the following.  Other duties may be assigned.

·    Makes cold calls to convince prospective client of desirability and practicability of products or services.

 

·    Supports inbound sales calls and inquiries, follows up on quotes to convert calls and inquiries into sales.

 

·   Emphasizes salable features, quotes prices, maximizes profit and prepares sales orders for orders obtained.

 

·   Provides price and estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.

 

·  Reviews purchase order requirements and overcome

                  technical and business objections of prospective customers.

 

·  Researches prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, business directories, etc.

 

·   Reviews blueprints, technical information, and other customer documents to develop and prepare cost estimates, application or projected improvements in production from client’s use of proposed product or services.

 

·   Consistently reviews schedules to meet customer deliveries.

 

·   Communicates with outside sales force to discover opportunities to supply product and/or services.

 

·   Assists Sales Management in developing sales or service contract for products or services.

 

 

 HOURS: 8 AM-5 PM

 

SALARY: $17.00-$20.00 per hour DOE

COMPANY OFFERS EXCELLENT BENEFITS.

 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Qualifications:

·                      The candidate must be personable, team oriented,

 

·                     Candidate should be able to work with minimal supervision, and act decisively


Education:  Minimum of a high school or trade school education with previous experience is required. 

Working conditions:  Standing and walking 4 hours in the day , may lift 25 lbs max , occasional awkward positions, 8 scheduled hours a day five days a week. May work over-time, if scheduled.

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