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IT Help Desk

Creative Financial Staffing South Bend Full-Time
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We are seeking an IT Support Specialist to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Recommended skills

Critical Thinking
Technical Assistance
Computer Hardware
Customer Service
Complex Problem Solving
Rapport Loan Origination System
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