Accounts Receivable/ Accounts Payable Specialist

A faith-based organization who find solutions to rebuild, restore, and reclaim families and youth.
One division was created to bring hope to families and youth who have become involved in the legal system. ​The other division was created to bring hope to families and youth who are in crisis before they are involved in the legal system

Accounts Receivable Responsibilities

• Oversee application of credit policy, periodic reviews of existing customers, assigning credit limits to new customers, assisting with credit card processing, and resolving credit issues with customers
• Create invoices, verify applicable charges and tax, and prepare for mailing to customers
• Assist with reviewing and maintaining sales tax exemption records
• Manage all aspects of the collections process while maintaining a high level of customer service
• Identify delinquent accounts requiring external collection efforts
• Identify bad debt or financial exposure
• Maintain/update customer information as needed in our management information system (MIS)
• Perform collections follow-up calls and emails on a daily basis and maintain collections notes
• Research, escalate and resolve any billing discrepancies
• Prepare customer statements on a monthly basis
• Book incoming pre-payments via bank wire, ACH, credit card, and PayPal, keeping track of key details
• Work with customers, sales team, and shipping clerk to resolve outstanding issues
• Prepare aging analysis, collections, assist with bookkeeping and reconciliation of Accounts Receivable on a monthly basis, providing documentation to external accountant as needed
• Help establish and achieve A/R aging goals

Accounts Payable Responsibilities

• Manage the entry of all vendor payables
• Accurate and timely processing of vendor invoices for proper payment, within terms
• Prepare vendor payments for mailing
• Pay vendors by monitoring discount opportunities and utilizing available credit memos
• Analyze vendor invoices to ensure accurate account classification of expenses
• Add new vendors, maintain/update vendor information as needed
• Respond to telephone or email inquiries timely as primary department resource for A/P email inbox
• Reconcile vendor statements, resolve discrepancies as needed
• Partner with Production and Products departments to resolve issues related to vendor as needed

Other Responsibilities

• Assist with month-end accounting close as needed
• Assist with ad hoc projects as needed
• Ensure our finance operations run smoothly and drive process improvements
• Ability to partner with customers to create effective working relationships
• Other duties as assigned