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Service Advisor / Automotive Service Consultant job in Pottstown at Tri County CDJR

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Service Advisor / Automotive Service Consultant at Tri County CDJR

Service Advisor / Automotive Service Consultant

Tri County CDJR Pottstown, PA Full Time
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Automotive Service Advisor

Tri County Chrysler Dodge Jeep & Ram

Start your career with Chrysler today!

Tri County Automotive Chrysler Dodge Jeep & Ram serving Limerick, PA, and also serving near Pottstown, PA and near Norristown, PA is proud to be an automotive leader in our community.

Since opening our doors, Tri County Automotive has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Job Responsibilities:

  • Service Advisor helps manage communications for service/repair activities and acts as a liaison between customers and the technicians.
  • Acts as one of the primary points-of-contact for all automotive service and repair matters
  • Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery.
  • Service Advisor makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended
  • Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible, because no one wants to have to bring their car in for service.

Job Requirements: 

  • Has a high school diploma or GED
  • Previous Service Advisor experience a plus
  • 1+ year of dealer-level or large facility experience
  • Unrestricted driver's license and clean driving record
  • Strong technical and customer service performance record
  • Ability to work productively in a fast-paced team environment
  • Positive attitude, professional appearance
  • Great communication skills and ability to deliver world class customer service

Dealership Benefits:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k 
  • Paid time off
  • Professional working environment

Start your career with Tri County CDJR.  Apply today!

Recommended Skills

  • Auto Service
  • Automotive
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